Skylight Parts Shipped To Your Door

Skylight Spare Parts FAQs

| Our most frequently asked questions

We’ve compiled answers to the most common questions about skylight domes, diffusers, sizing, shipping, and orders.

Most customers can find what they need using the product dimensions, measuring guides, and category pages. If you still can’t find the information you need, our team is available to assist.

How do I identify the correct skylight part?

Start by checking the product dimensions and photos on our product pages, as most skylight parts are identified by size, shape, and fixing method. Use the category pages (Skylight Domes, Skylight Diffusers, Skylight Shafts) to narrow down the part type before comparing measurements.

We also recommend following our measuring guides to confirm your skylight opening or existing part size before ordering. This will help ensure you select the correct replacement.

If you’re still unsure after reviewing the dimensions, category information, and measuring guide, you can email us clear photos and your measurements and our team can assist with confirming the correct part.

Can I pick up from your store? Where are you located?

No, we do not offer in store pickup as we are an online only business.

How long does it take to receive my skylight parts after ordering?

The time it takes to receive skylight parts after ordering can vary depending on several factors including availability of the parts and materials. Here are some general guidelines:

1. In stock Parts: If the skylight parts you need are readily available and in stock, you can typically expect to receive them within a week. This timeframe may vary depending on the customer location and the courier circumstances.

2. Special Order or Custom Parts: If you require special order or custom skylight parts, the delivery time may be longer. This is because these parts may need to be manufactured specifically for your order.

3. Lead Time: Keep in mind that suppliers require some processing time before shipping out your order. This can range from a few hours to a couple of days, depending on their internal processes and workload at the time.

We can provide specific information based on inventory, processing times, and shipping options. Additionally, factors such as holidays, weather conditions, or unforeseen circumstances may also affect the delivery time.

How do I know which skylight spare parts I need?

To determine which skylight spare part you need, follow these steps:

1. Identify the Issue: Assess the problem with your skylight. Is it leaking? Is the flashing damaged? Is the dome cracked? Has the shaft lost its shine? Understanding the specific issue will help you narrow down the potential parts that may need replacement.

2. Take Measurements: Take accurate measurements of the damaged or worn-out part. For example, measure the dimensions of the skylight dome or the length and width of the ceiling insert. These measurements will help you find a replacement part that matches the size and specifications of your existing skylight.

3. Seek Professional Assistance: If you’re unsure about the specific spare part you need or if the repair seems complex, it’s advisable to consult with a professional Skybrite skylight technician. They have the expertise and experience to identify the problem and recommend the appropriate spare part for your skylight system.

Remember, it’s crucial to use genuine and high-quality spare parts that meet with current Australian Skylight Standards AS4285 to ensure proper fit, functionality, and longevity of your skylight.

What if I’m not home when my order arrives?

If you haven’t given authority to leave, the courier will contact you with instructions for redelivery or collection from their depot.

I am looking for a skylight dome to fit my existing skylight, can I send you a photo?

You’re welcome to upload photos of your skylight via the Contact page of our website.

Clear photos of the skylight including any measurements will help us identify the correct dome for you.

Once received, a member of our team will review the images and assist you with identifying the correct product.

Can I replace skylight domes myself or do I need a professional?

Replacing skylight domes can be done by a a DIY enthusiast. However here are a few factors to consider:

1. Safety: Working on a skylight involves being on the roof or at heights, which can be dangerous if you’re not experienced or comfortable with such tasks.

2. Complex Installations: Some skylight systems may have more complex designs or require additional modifications during the replacement process. In such cases, it is best to rely on professionals who have experience with various skylight configurations. If you have any questions be sure to contact one of our expert skylight consultants.

I didn’t pick up my package from the collection point, and it’s been returned to Skybrite. What happens now?

Once returned, Skybrite will process a refund to your original payment method. or contact you to see if you would like it sent out again to the address on file.

Can I replace skylight diffusers without hiring a professional?

Yes, you can replace skylight diffusers without hiring a professional, as long as you feel comfortable and confident in your DIY skills. Here are some steps to guide you through the process:

1. Safety First: Ensure you have the necessary safety equipment, such as a sturdy ladder and non-slip shoes. Work in a well-lit area and be cautious of any electrical components near the skylight.

2. Remove the Old Diffuser: Carefully remove the existing diffuser by unscrewing or unclipping it from the skylight frame. Take note of how it is attached and any specific instructions.

3. Measure and Note Details: Measure the dimensions of the old diffuser, including length, width, and depth. Note any specific features or details that may be important when selecting a replacement diffuser.

4. Research and Purchase: Research and find a suitable replacement diffuser that matches the measurements and specifications of your existing skylight. Consider factors such as material, light diffusion properties, and any additional features.

5. Install the New Diffuser: This may involve attaching it to the skylight frame using screws, clips, or other fastening methods.

It’s important to note that skylight systems can vary in complexity, and some may require additional steps or considerations during the replacement process. If you encounter any difficulties or are unsure about any aspect of the replacement, it’s always a good idea to consult with a professional skybrite technician for guidance.

Does the perspex diffuser come with the skylight ceiling surrounds or inserts?

No. Skylight diffusers are sold separately from ceiling surrounds and inserts.
Many customers only require one component, so these parts are offered individually rather than as a fixed set.

We do supply the corresponding components for most products listed on our site. These can be found beneath the Add to Cart button under the section titled “Frequently Purchased With This Item.”

Are genuine skylight spare parts specific to certain brands and models?

Yes, genuine skylight spare parts are often specific to certain brands and models, although many parts are interchangable sharing common sizing. Skylight manufacturers design their systems with specific dimensions that are intended to work together.

When it comes to replacing skylight parts, it is important to ensure that you select the correct parts. This includes components such as domes, ceiling inserts, seals, flashing and hardware.

To determine the right skylight parts for your system feel free to email our customer support. We can provide you with information about the specific parts used in your skylight and may be able to guide you on which genuine skylight replacement part you require.

Using the correct skylight parts ensures proper fit, functionality, and compatibility with your existing skylight system. It helps maintain the integrity of the skylight and ensures optimal performance and longevity.

Is a skylight dome and a skylight cover the same thing?

They can refer to the same component. A skylight dome is the part installed on the roof, and some people casually refer to this dome as a “cover.” However, most industry professionals use the term skylight dome.

Where are your skylights manufactured?

Skybrite Skylights work with a number of trusted manufacturers across Australia, the Philippines and the United States.

All parts are tested and certified to meet Australian quality standards. As part of our supply arrangements, we do not disclose individual manufacturers.

Skybrite Skylights fully warrants all skylight parts we supply with a 7-year warranty against manufacturing defects.

Where are your skylight shafts/ skylight tubing manufactured?

Skybrite Skylights work with a number of trusted manufacturers across Australia, the Philippines and the United States.

All parts are tested and certified to meet Australian quality standards. As part of our supply arrangements, we do not disclose individual manufacturers.

Skybrite Skylights fully warrants all skylight parts we supply with a 7-year warranty against manufacturing defects.

Where are your skylight domes/ skylight covers manufactured?

Skybrite Skylights work with a number of trusted manufacturers across Australia, the Philippines and the United States.

All parts are tested and certified to meet Australian quality standards. As part of our supply arrangements, we do not disclose individual manufacturers.

Skybrite Skylights fully warrants all skylight parts we supply with a 7-year warranty against manufacturing defects.

Are genuine skylight spare parts covered under warranty?

Genuine skylight spare parts are covered under our 7 year warranty.

When purchasing a skylight, it’s important to review the warranty information provided.. The warranty documentation will outline what parts are covered, the duration of coverage, and any conditions or limitations that may apply.

In general, skylight warranties may cover defects in materials or workmanship for a specified period of time. However, warranties may not cover damage caused by improper installation, misuse, or failure to follow maintenance guidelines. It’s important to carefully read and understand the warranty terms to know what is covered and what is not.

If you need to replace skylight parts that are covered under warranty, it’s advisable to contact the authorized service provider. They can guide you through the warranty claim process and provide instructions on obtaining genuine skylight replacement parts.

Keep in mind that attempting to replace skylight parts yourself without following any guidelines or using unauthorised parts may void the warranty. It’s always recommended to consult with a professional Skybrite skylight expert to ensure warranty coverage is maintained.

What are the most common skylight parts that need replacing over the years?

The most common skylight parts that may need replacing over the years include:

1. Skylight domes: The glazing material, whether it’s glass, acrylic, or polycarbonate, can become cracked, discolored, or lose its insulation properties over time. Damaged or outdated glazing may need to be replaced to maintain proper insulation, UV protection, and clarity.

3. Diffusers: Over time skylight diffusers can deteriorate, become loose, or develop a cloudy discolouration. Replacing skylight diffusers ensures that your skylight continues to tranfer light at it’s optimal capacity.

4. Hardware: Skylight hardware components, such as trims, clips and latches, can wear out or become damaged over time. If these parts become loose, corroded, or difficult to operate, they may need to be replaced for smooth and secure skylight operation.

It’s important to note that the lifespan of skylight parts can vary depending on factors such as the quality of the materials, maintenance, and environmental conditions. Regular inspection and maintenance of your skylight system can help identify when specific parts need replacement and ensure the continued performance and longevity of your skylight.

Can genuine skylight spare parts be shipped to rural areas?

Yes Skybrite Skylights ship genuine skylight spare parts to both urban and rural areas across Australia. We understand that customers in rural areas may have specific needs and requirements for their skylights, and we are committed to serving all customers, regardless of their location.

When placing an order for skylight spare parts on our website, you will have the option to enter your shipping address. We work with reliable shipping partners to ensure that your order is delivered safely and efficiently to your doorstep, no matter where you are located.

However, please note that shipping times and costs to rural areas may be slightly higher compared to urban areas due to logistical factors. We strive to provide accurate estimated delivery times and shipping costs during the checkout process, but please allow for some additional time and costs for delivery to rural areas.

If you have any specific concerns or questions about shipping to your rural area, please feel free to contact our customer service team on 1300 186 262. They will be happy to assist you and provide you with any necessary information regarding shipping to your location.

At Skybrite Skylights, we are dedicated to providing excellent customer service and ensuring that all customers, regardless of their location, have access to high quality genuine skylight spare parts.

Can skylight parts be returned or exchanged if they are not the correct fit?

At Skybrite Skylights, we understand that sometimes skylight parts may not fit as expected. We have a hassle-free return and exchange policy in place to ensure customer satisfaction.

If you have purchased skylight parts from us and they do not fit your specific requirements, you can return them within 30 days of purchase. The parts must be unused, in their original packaging, and in resalable condition. Please note that custom-made or special order parts may not be eligible for return or exchange.

To initiate a return or exchange, please contact our customer service team with your order details. They will guide you through the process and provide you with a return authorization number. Once the returned parts are received and inspected, we will issue a refund or exchange accordingly.

Please keep in mind that return shipping costs may apply, and it is the customer’s responsibility to ensure that the parts are returned safely. We recommend using a trackable shipping method to avoid any potential issues.

If you have any further questions or concerns about our return and exchange policy, please don’t hesitate to reach out to our customer service team. We are here to assist you and ensure that you have a positive experience with Skybrite Skylights.

What is the difference between a vented dome and a non-vented dome?

There is no difference in the dome itself (other than size). The distinction lies in what the dome attaches to on the skylight throat.

On round models, vented systems typically have a ventilation ring with breather holes.
On square or rectangular models, you will usually find a perforated flange around the frame.

Regardless of type, always start by obtaining the edge-to-edge measurements, and a skylight professional should be able to identify the correct dome for your roof based on those dimensions.

How often do skylight parts need to be replaced?

The frequency at which genuine skylight spare parts need to be replaced can vary depending on several factors. These factors may include the quality of the skylight system, the environmental conditions it is exposed to and the level of maintenance and care provided. Here are some general guidelines:

1. Seals: The seals around the skylight glazing may need to be replaced every 5-10 years or as soon as signs of deterioration, cracking, or leaks appear. Regular inspection and maintenance can help identify when these parts need replacement.

2. Glazing: The lifespan of the glazing material can vary depending on the type used. Acrylic or polycarbonate glazing typically lasts around 15-20 years, while glass glazing can last longer. However, if the glazing becomes cracked, discolored, or loses its insulation properties, it should be replaced.

3. Hardware: The hardware components of a skylight, such as trims and latches may need replacement due to wear and tear or if they become damaged. The lifespan of these parts can vary, but regular maintenance can help prolong their lifespan.

4. Flashing and Roof Integration: The flashing around the skylight and its integration with the roof should be inspected regularly for signs of damage or deterioration. If the flashing becomes loose, corroded, or damaged, it should be replaced to maintain a watertight seal.

Regular inspection and maintenance of your skylight system can help identify any issues or signs of wear and determine when genuine skylight spare parts are needed.

What is a skylight shaft?

A skylight shaft, also known as a solar tube, sun tunnel, flexi-shaft or light shaft, is a vertical or angled passage that connects the skylight on the roof to the interior space of a building. It allows natural light from the skylight to penetrate deeper into the building, illuminating areas that may not have access to windows or sufficient natural light. The shaft is typically lined with reflective materials to maximise the distribution of light throughout the space. Skybrite Skylight shafts are commonly used in buildings to enhance natural lighting and create a brighter and more inviting atmosphere.

Can I find skylight parts for older or discontinued models?

Skybrite Skylights is a trusted name in the skylight industry, known for their expertise in stocking and finding old or discontinued skylight parts. With a deep understanding of the challenges faced by homeowners and businesses with older skylight models, we have made it our mission to provide comprehensive solutions.

Our extensive network and partnerships allows us to source rare and hard-to-find skylight parts, ensuring that our customers can maintain and repair their skylights, even if they are no longer in production.

Whether it’s domes, diffusers, shafts, or ceiling inserts, Skybrite Skylights goes the extra mile to locate the exact parts needed for older or discontinued skylight models. With our commitment to customer satisfaction and our dedication to preserving the functionality and beauty of skylights, Skybrite Skylights is the go-to destination for those seeking reliable and efficient solutions for their skylight part needs.

What are genuine skylight spare parts?

Skybrite Skylight genuine spare parts refer to the components and accessories that are used to repair or replace damaged or worn-out parts of a skylight system. Skylights are designed to bring natural light into a building, and they consist of various parts such as the ceiling insert, diffuser, flashing, shaft and dome. Over time, these parts may become damaged or deteriorate due to weather conditions, age, or other factors. Skylight spare parts are specifically manufactured to fit and function with different types and brands of skylights, allowing for easy maintenance and repair of the system.

Are there any safety considerations when replacing skylight parts?

Safety is of utmost importance when replacing skylight parts. Whether you’re a DIY enthusiast or hiring a professional, it’s crucial to prioritize safety throughout the process. Start by ensuring you have the necessary safety equipment, such as gloves, safety glasses, and a sturdy ladder or scaffolding. Take precautions to secure the area around the skylight to prevent accidents or falls.

If working at heights, consider using a safety harness or fall protection system. Follow manufacturer guidelines and instructions carefully, and if you’re unsure or uncomfortable with any aspect of the replacement process, it’s best to consult a professional. Remember, skylights are typically installed on roofs, so it’s essential to be aware of the potential risks and take appropriate safety measures to protect yourself and others. By prioritizing safety, you can ensure a smooth and secure replacement process while minimizing the risk of accidents or injuries.

Are there any maintenance tips to prolong the lifespan of genuine skylight spare parts?

Proper maintenance is key to prolonging the lifespan of your skylight and ensuring its optimal performance. Here are some essential tips to keep in mind:

1. Regular Cleaning: Clean your skylight regularly to remove dirt, debris, and any buildup that can affect its clarity and efficiency. Use a mild, non-abrasive cleaner and a soft cloth or sponge to avoid scratching the surface.

2. Check Seals: Inspect the seals around your skylight for signs of wear, cracking, or deterioration. Replace any damaged seals promptly to maintain a watertight seal and prevent leaks.

3. Clear Debris from Gutters and Roof: Keep your gutters and roof clear of leaves, branches, and other debris that can accumulate and potentially block water drainage around the skylight. This helps prevent water buildup and potential leaks.

4. Trim Overhanging Branches: Trim any tree branches that are close to or touching your skylight. Falling branches or excessive debris can damage the skylight or cause leaks, so it’s important to maintain a safe distance.

5. Inspect Flashing and Roof Integration: Regularly inspect the flashing around your skylight and its integration with the roof. Look for signs of damage, loose or corroded flashing, or gaps. Repair or replace any damaged flashing to maintain a watertight seal.

By following these maintenance tips, you can help extend the lifespan of your skylight, maintain its functionality, and enjoy the benefits of natural light for years to come.

Can skylight parts be customised or modified for specific needs?

Yes, skylight parts can be modified or customized for specific needs. While skylight manufacturers typically offer standard parts and sizes, there are instances where customisation may be required to meet specific requirements. Here are a few examples:

1. Size and Shape: Skylight parts, such as glazing panels or skylight domes, can be customised to fit non-standard or unique sizes and shapes. This allows for a seamless integration of the skylight into the existing structure or design.

2. Materials: Depending on the desired aesthetic or functional requirements, skylight parts can be customised with different materials. For example, you may opt for a specific type of glazing material for your diffuser, such as frosted or tinted glass, to enhance privacy or reduce glare.

When considering customisation or modification of skylight parts, it’s important to consult with professionals like Skybrite who specialise in skylight customisation. They can provide guidance on the feasibility and compatibility with customising skylight parts to meet specific needs.

Is a skylight diffuser and a skylight cover the same thing?

They can refer to the same component. A skylight diffuser is installed on the inside of the home at ceiling level, and some people casually refer to it as a “cover.” However, most industry professionals use the term skylight diffuser.

Why do I need to replace skylight parts ?

There are several reasons why you may need to replace skylight parts:

1. Damage: Skylights are exposed to the elements and can be damaged by severe weather conditions such as hail, strong winds, or falling debris. If any part of the skylight, such as the dome or base, is cracked, broken, or warped, it may need to be replaced to ensure proper functionality and prevent leaks.

2. Wear and Tear: Over time, skylight parts can wear out due to regular use and exposure to sunlight, temperature fluctuations, and moisture. Seals may deteriorate, hardware may become loose or corroded, and domes and diffusers may become discolored or brittle. Replacing these worn-out parts can help maintain the performance and appearance of the skylight.

3. Energy Efficiency: Older skylights may not have the same energy-efficient features as newer models. By replacing outdated parts, such as the glazing or seals, with more energy-efficient options, you can improve insulation, reduce heat transfer, and lower energy costs.

4. Upgrades and Improvements: If you want to enhance the functionality or aesthetics of your skylight, replacing certain parts can help achieve that. For example, upgrading to a more advanced glazing material can improve UV protection or sound insulation. Similarly, replacing the frame or hardware can give your skylight a fresh look or improve ease of operation.

It’s important to regularly inspect your skylight for any signs of damage or wear and consult with a professional if you’re unsure about the condition of specific parts. Replacing faulty or outdated skylight parts can help ensure the longevity, performance, and safety of your skylight system.