Warranty

Who Is Covered

If you live in Australia and you are the original consumer purchaser you are entitled to the benefits of this warranty.

What Is Covered

We warrant that your spare parts are free from any manufacturing defects.

Exclusions

Acts of God

This warranty does not cover any events beyond the control of Skybrite Skylights; such as flooding, earthquakes, bush fires, tropical cyclones, and severe storms carrying gale force winds in excess of 50km/h, causing damage to the skylight or causing leaks to occur. Any damage incurred as a result of these events, is the sole responsibility of the consumer.

 

How Long Are You Covered

The length of your warranty commences upon payment of the product, and continues a period of 5 years while you remain the original purchaser and reside in the residence the skylight was installed in.

Conditions of Sale

All products and services offered for sale by Skybrite Skylights are sold subject to the terms and conditions stated herein. These terms and conditions shall apply to the sale of the products offered by Skybrite Skylights.

Payment

Payment for all skylight spar parts is due on checkout. Visa, MasterCard, cash or direct debit is accepted forms of payment.

Cancellation of Orders

If a cancellation occurs during the manufacturing or delivery of an order, the Customer shall fully reimburse Skybrite Skylights for all costs incurred up to the time of cancellation.

Custom Orders

If cancellation of a ‘custom order’ occurs during the manufacturing or delivery of an order, the Customer shall fully reimburse Skybrite Skylights for all costs incurred up to the time of cancellation. A re-stocking fee will be charged on non-transferable orders.

Risk

Risk for damage to the product/s shall pass to the Customer at the time of receipt of the goods by the Customer on site, or by their transport company of choice.

Returns

Returns for credit will only be accepted for standard stocked products. The goods must be returned within 7 days of receipt, in their original packaging and unmarked in as new condition.