Track Your Order
| Follow Your Delivery
Your courier tracking link is sent to your email once your order has been marked complete. Delivery updates are then provided directly by the courier as your parcel moves through the delivery network. If you cannot locate your tracking email, please check your spam or junk folder.
Please allow up to 24 hours for tracking to activate after your order has been marked complete.
Tracking may show “Awaiting carrier pickup” until the courier collects your parcel from our warehouse. This status will update once the parcel enters the courier delivery network.
Shipping and Delivery Information
Delivery Enquires
Tracking updates are managed directly by the courier once your parcel enters the delivery network.
If you have a delivery enquiry, please contact the courier using your tracking link, where you can view delivery updates and submit a support request if required.
Shipping Timeframes
Orders ship from Brisbane, Queensland.
Australia
Metro areas: 2–5 business days
Regional areas: 3–7 business days
New Zealand
5–10 business days depending on location
Delivery times may vary depending on courier schedules and destination.
Couriers Used
- Couriers Please
- Aramex Australia
- Australia Post
- Allied Express
- Fedex / TNT